The staff were well informed and helpful. They pretty much matched my best True Car offer. That offer would have required travel out of state and dealing with add-on fees, etc. there. Factoring that in, they likely beat it by a couple bucks when all is said and done. (They didn't give it away but they are a for-profit business after all.) Once we settled on price and details, they made everything effortless. They chaperoned my insurance, trade, etc. seamlessly. There were no slimy tactics, no "cute" number "errors" , etc. which I'd encountered in a couple other places. Everything was very clean and professional.
Overall it was as stress-free as a significant purchase can be.
Had a great experience with Justin. I did bring my veteran car-sales father in law with me and he took that in great stride. Car is beeeeauuuutiful and exactly what I wanted. Definitely recommend working with these guys, thanks Justin!
Excellent experience!
Overall a very easy time. Didn't end up going home in a new car through no fault of the dealership, but am strongly considering it solely due to the quality of the workforce.
Great experience. Called ahead about availability of a used car I was looking at and showed up half an hour later. Roberto was waiting outside and greeted me, the whole 9 yards. Pulled the car right up front for me and answered all my questions.
My dad financed a truck from this location that was $15,000 and within 3 months after he purchase the truck a few things went on a truck that cost more than $3,000. They wouldn't fix it at all my dad had to call the DMV to straighten it out to get it done so after that is set and done about six months later which is now the timing chain went on the truck that cost $2,000 or more to repair. It's a truck that my dad still paying Finance and only had it less than a year and all that stuff happened to it. If I could do negative stars on this review I definitely will my dad is 67 years of age and they took advantage of it
Thanks to Sales Rep Annette T. and GM Manny F. I was able to stop by mid-day Sunday to look/talk and drove my new vehicle off the lot early afternoon Monday.
Great service, friendly employee's, helpful. All my questions were answered, they were excellent.
I just bought a new car from Holmgren Subaru and was very pleased with the process.
Holmgren Subaru Inc is a US Car Dealer based in Franklin, Connecticut. Holmgren Subaru Inc is located at 3 New Park Ave, North Franklin, CT 06254, USA.
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